Refunds - Exchanges - Returns
Guarantee: All products, offered has a 14-Day Satisfaction Guarantee on all items purchased at www.eliotgrey.com You have 14 calendar days (starting from the day you receive the item) to return the item(s).
Refunds: For a refund, we will accept the package along with the original tags attached, along with the original receipt from us and a note to why the item is being returned. Your refund will be credited to the same payment method you used to make the purchase.
Exchanges: We will be more than happy to exchange the item purchased if there are manufactures defects the wrong size or color. Please Note: Some items may be custom-made and we are not obliged by law to provide a refund. However, there are some exceptions to every rule. We want you to be 100% satisfied that is why we offer a 14-Day Satisfaction Guarantee!
Returns: We recommend shipping your return item ‘signature required’ delivery method. All items should be returned in “as-new” condition, with the original tag, together with the original receipt and a note as to why the item is being returned. All returns should NOT be sent to the manufacturer.
Please note: After trying on your first pair, we cannot accept returns for garments that have been tried on or removed from their packaging. (Sanitary reasons, you know.) We'll do everything we can to make your refund or exchange easy.
Returned items should be sent to:
Eliot Grey -The Men's Boutique - 7743 E. Canfield St. - Detroit, MI 48214