Nothing like honesty is what keeps us in business so we are providing you with the following shipping information. Our products are in high demand and at times we may temporarily run out of stock. Due to this, your purchase may take a little longer to arrive, but rest assured your items will arrive.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into three parts:
- Processing time: After payment is received, order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch. Dispatch occurs within 24 hours after the order is placed and processed.
- Shipping Time: This refers to the time it takes for items to be shipped from our distributors warehouse to the your destination. US standard delivery usually takes about 7-21 days excluding weekends and holidays All orders are shipped by e-packet, which is a fast shipping method for imported products. International orders may take a little longer.
- Delivery: In some instances, your order may be shipped within 3-7 days depending on our distributor's location and the items being ordered. Meanwhile, just sit back, relax and enjoy free shipping. Trust us, it's well worth the wait.
- Tracking: Tracking numbers will be provided to you when given to us by the distributor. This number will allow you to track your purchase and their location.
- Free Shipping: On orders over $50
- Package Insurance: Is now available for your packages if they are ever lost, stolen or arrive damaged. The cost is .98 and we'll cover any lost or stolen packages with proof. Eliot Grey is insured with Lloyd's of London a highly respected insurance company based in london. Now you can shop worry free and piece of mind!