SHIPPING & RETURNS

                                                       SHIPPING

                                                                   

                                         

                                                 DELIVERY TIME

Most orders ships out within 2-3 business days providing items are in stock.  We offer you FREE SHIPPING worldwide on all orders. Our estimated delivery time is between 8 - 15 days depending on where and when the order was placed. You will receive your order within that time frame.

Shipping Times- This refers to the time it takes for items to be shipped from the warehouse to the destination. We ship direct from the international warehouses to over 29 countries, which means we can keep our prices competitive and past those savings on to you.

  1. Standard Shipping is always (Free) The estimated delivery time for Standard Shipping is 8 - 15 business days excluding weekens and holidays.

Our products are in high demand and at times we may experience an extremely high volume of orders and may delay your order by a few days.  In case of a significant delay (b 7 + days) in the shipment of your order, we will contact you via email address linked to your order.. Due to this, your purchase may take a little longer to arrive, but rest assured your items will be delivered.  *Note: Most items will be shipped separately.

Estimated Delivery: 

          Country:                                         Delivery Time:

  • United States:                                 8 - 15  Days
  • Canada:                                         15 - 25  Days
  • All Other Countries:                     15 - 30  Days

RETURNS:

  • If you need to return any item for any reason we’ll make it easy. All unworn, unaltered clothing with tags still attached can be returned within 30 days from the date you received your order for a full refund no questions asked.  * Custom made and altered items can not be returned.  Email us info@eliotgrey.com for return instructions. DO NOT send the item to the manufacturer.  

  • REFUNDS:

    Refunds can only be issued to the method that was used to pay for the order. See our refund page:

  • TRACKING:  A tracking number will be provided when given to us by the shipper. This number will allow you to track your purchase and it's location until delivered.

  • PACKAGE INSURANCE As a suggestion, why not insure your order for protection against your packages being lost, stolen or arriving damaged.  Your purchase(s) will be insured by Lloyd's Of London. The cost is minimal and covers any lost or stolen packages with proof. Now you can shop worry free and have piece of mind!  Shop in confidence today!