Eliot Grey: Our style will make You an Icon. - FREE SHIPPING WORLDWIDE - FREE 30 DAY RETURN POLICY - Exceptional Customer Service

SHIPPING & RETURNS

Our products are in high demand and at times we may temporarily run out of stock. Due to this, your purchase may take a little longer to arrive, but rest assured your items will be delivered.  We offer you FREE SHIPPING no matter where you live. 

Shipping Policy:

All orders are imported and delivered Monday - Friday.  In some instances, week-end deliveries are available but not guaranteed unless the item has been special ordered and DHL has been requested. *Note:  An additional charge for DHL will be applied.

SHIPPING; 

  • Shipping Time:  Imported items to US has a standard delivery schedule which takes about 15 - 21 days excluding weekends and holidays unless  DHL Special Delivery.   All other countries including Canada is 15-30 days which are normal shipping times. In some instances, USA residents may receive their order within 10 days. This depends on our distributor's location and the items being ordered. 
  • RETURNS: 

    If you need to return any item for any reason we’ll make it easy. All unworn, unaltered clothing with tags still attached can be returned within 30 days from the date you received your order for a full refund no questions asked.  * Custom made items can not be returned.  Email us info@eliotgrey.com for return instructions. Do NOT send the item to the manufacturer.  

  • REFUNDS:

    Refunds can only be issued to the method that was used to pay for the order.*

  • TRACKING:  A tracking number will be provided when given to us by the shipper. This number will allow you to track your purchase and it's location until delivered.

  • PACKAGE INSURANCE Is now available for your packages if they are ever lost, stolen or arrive damaged.  The cost is .98 and covers any lost or stolen packages with proof. Now you can shop worry free and have piece of mind!
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